Calhoun County dispatch is using an AI virtual assistant for non-emergency calls.

The emergency call center in Milwaukee is about to get a major upgrade. The Department of Emergency Communications is rolling out new ...

FORT PAYNE, Ala. (WAFF) - DeKalb County dispatchers are getting an upgrade leaders hope will improve everyone’s safety. Michael Posey, the EMA Director and chairman for the DeKalb County Communication ...

Sarasota County first responders just got a major upgrade that could help save more lives – faster. A new $5 million computer-aided dispatch (CAD) system went live in May, giving dispatchers and first ...

Update: The CAD system is back up and operational, according to the Eugene Police Department. The Central Lane 911 was reporting its computer aided dispatch system was experiencing an outage on April ...

LIVINGSTON COUNTY, MI – Livingston County will receive a $495,000 federal grant to purchase a new computer-aided dispatch system for its emergency services, the U.S. Department of Agriculture ...

Months before a man died following a computer-aided dispatch system outage, a Baltimore official warned that the ailing emergency communications network, which routes 911 calls to police and fire ...

Sarasota County has launched a new $5 million computer-aided dispatch (CAD) system to improve emergency response times. The new system replaces a 20-year-old platform and provides real-time ...