For 2026, National Public Safety Telecommunicators Week is April 12 through 18, and celebrates the professionals that make ...

Inside the dispatch center, every call is tracked and prioritized through a system known as Computer-Aided Dispatch, or CAD. “If it's a higher priority call, we can see who needs to go to that call, ...

LIVINGSTON COUNTY, MI – Livingston County will receive a $495,000 federal grant to purchase a new computer-aided dispatch system for its emergency services, the U.S. Department of Agriculture ...

Built for simplicity and speed, the new platform is reimagining public safety software for law enforcement and emergency response teams. The next-generation platform integrates CAD, RMS, JMS, CareLink ...

Greg Rosno said the first ever 911 call was made in Alabama in 1968. It was only a couple of years later in 1970 when Eau Claire first established their communications center for the ...

Months before a man died following a computer-aided dispatch system outage, a Baltimore official warned that the ailing emergency communications network, which routes 911 calls to police and fire ...

When you dial 911, dispatchers calm callers, sort details and send help fast. Go inside centers in Brown and Outagamie ...

FORT PAYNE, Ala. (WAFF) - DeKalb County dispatchers are getting an upgrade leaders hope will improve everyone’s safety. Michael Posey, the EMA Director and chairman for the DeKalb County Communication ...

In Yuma, dispatchers play a critical role in emergency response, working behind the scenes to connect police, fire, emergency ...

CBS12 News reporter Katie Bente was given rare access to the RBPD 911 communications center during National Public Safety ...