A McKinsey report maps out where artificial intelligence is already transforming the insurance industry.

A single sentence in a claims letter can cost an insurance carrier millions. In property and casualty insurance, docum ...

BofA accused the insurance industry of clogging its ranks with tons of unnecessary salespeople, with a "snowball effect" ...

As more businesses trust artificial intelligence "agents" to independently grow their revenues, some insurance firms are ...

Artificial intelligence is creating a new category of enterprise risk that spans cybersecurity, privacy violations, ...

New research from Evident reveals that AI rollouts by insurers are most common in claims management, underwriting and ...

Insurers took a stock price hit from the advent of AI-based insurance apps, but that won't be the final outcome, according to ...

As AI rewires service, claims and underwriting, the edge may go to women who turn automation into better judgement ...

As AI technologies like ChatGPT and other generative AI tools have gained prominence, our clients have started raising questions about their insurance coverage. Among the most frequently asked are: ...

The insurance industry’s embrace of AI calls for a governance framework to assist regulators, guide insurers, and inform consumers. The National Association of Insurance Commissioners’ Big Data and ...

The rise of artificial intelligence brings the prospect of huge productivity gains for the insurance industry, as well as ...

What may emerge are distinct liability modes, where certain models operate with stricter guardrails to qualify for lower ...