Starting and running a business requires several skills and competencies. While some people are born with these entrepreneurial abilities, others hone them through years of work. As a small-business ...

As a small business owner, it's vital to establish a work culture in which your employees feel valued and acknowledged. The traditional authoritarian approach to leadership no longer yields the kind ...

I’m catching up with some email from my last column on the behavioral competency known as customer responsiveness. A recurring inquiry has to do with defining the subtle differences among similar ...

In a recent blog post, Select International discusses the importance of behavioral competencies when hiring in healthcare. Editor’s Note: This post originally appeared on Select International’s ...