An engineering team spends six weeks building a chatbot with an AI app builder. The demo impresses the C-suite. The bot answers product questions, suggests items, and handles returns in a sandbox.

TikTok parent company ByteDance used OpenAI's API to develop its own chatbot. The company also tried to cover up its use of the API, the Verge reported. OpenAI said it suspended the company's account ...

Meta unveiled new tools, including an artificial intelligence-powered chat feature on Messenger, new business messaging solutions and an API for its Threads platform, at this year’s Cannes Lions ...

The AI industry will likely follow the ‘growth at all costs’ model used by Uber and others, and then hike up prices. Welcome to AI Decoded, Fast Company’s weekly newsletter that breaks down the most ...