CNBC

Coinbase users slam new customer service phone support: 'It was a joke'

Cryptocurrency exchange Coinbase started new live phone support in the wake of thousands of customer service complaints. One Los Angeles couple lost about $700,000 from their Coinbase account. The ...
Nasdaq

Robinhood Offers Phone Support -- Your Move, Coinbase

Robinhood Markets (NASDAQ: HOOD) is taking a big step in tackling the customer service problem weighing on the credibility of next-gen trading platforms. It introduced around-the-clock phone support ...
The New York Times

Coinbase Users Say Crypto Start-Up Ignored Their Pleas for Help

As Coinbase prepares to be the first major cryptocurrency company to go public, it is struggling with basic customer service, users said. Credit...Shira Inbar Supported by By Kellen Browning Michael ...
CoinTelegraph

Coinbase users angry with customer support after funds disappear from accounts

Coinbase is under fire for terrible customer service following reports of users’ accounts being hacked and drained of funds. According to a Tuesday investigation by CNBC, thousands of customers across ...
CNBC

Coinbase users slam new customer service phone support, ‘It was a joke’: CNBC After Hours

CNBC.com's MacKenzie Sigalos brings you the day's top business news headlines. On today's show, CNBC's Eamon Javers reports on a CNBC Investigation into Coinbase's new customer support after one ...