As a public service, I offer a “short course” version of a class I teach called “Communication and Conflict.” Our textbook is “Communication, Conflict, and the Management of Difference.” Authors ...
Most of us don’t intentionally cause conflict at work. After all, we want our day to go smoothly, and we have a vested interest in maintaining a good working relationship with our colleagues. Many of ...
Conflict is inevitable in any relationship, but how couples communicate during a conflict goes a long way toward determining whether the problem will be resolved—or if it will continue to fester and ...
Founder & CEO of Reverb. Author of Female Firebrands: Stories and Techniques to Ignite Change, Take Control, and Succeed in the Workplace. You may bristle at the word conflict, but in fact, a certain ...
Do you ever find yourself in tough moments of conflict at work? You know you need to speak your mind in a way that drives results, and you either come across as too aggressive or you are timid. How do ...
When I ran my ad agency, I encouraged healthy, constructive debate. I discouraged unproductive arguments. I'm not a conflict expert, but I spent enough time as a business owner, on several boards, and ...
This past weekend, my partner and I flew across the country to go house hunting. This is a recipe for disaster, as evidenced by entire cable networks built around this conflict-ridden activity. We ...
This course examines interdisciplinary concepts and theories enabling students to better understand different types of conflict, sources of conflict and communication patterns that serve to create, ...
Let’s be real: to communicate your needs can feel like navigating a minefield blindfolded. One miscommunication or wrong step, and suddenly you’re in a full-blown emotional explosion. But what if we ...
Communication is one of the most important aspects of a good marriage. So, how do you start difficult conversations with your spouse that end with conflict resolution? This is perhaps one of the most ...
As the TV show character Ted Lasso once famously quipped, “Be curious, not judgmental.” It’s in this spirit that staff members from Dental Health Activity in Fort Jackson, South Carolina, learned how ...