The most simple definition of cross-functional teams (or CFTs) is groups that are made up of people from different functional areas within a company—marketing, engineering, sales, and human resources, ...

A version of this article appeared in the Spring 2018 issue of strategy+business. In today’s globally interconnected, fast-paced business environment, nearly every important initiative — whether it’s ...

While most of us involved in product design and delivery will agree that innovation is complex, we all have different reasons as to why it’s so hard. My theory? Successful innovation must involve ...

Specialists tend to stick close to their area of expertise — that’s true at my company, too. The insurance industry is full of particulars, and we don’t expect our development team to be an authority ...

As a leader, the lifeblood of your organization isn’t the individual superstars you hire–it’s the strength of your teams. Teams are the backbones of today’s organizations. As work has become more ...