The importance of aligning operational activities can’t be overstated. How well a company carries out activities to create, produce, sell and deliver products to customers is the differentiator ...

Imagine that a recent call from a disgruntled client has made it all too apparent that there is a disconnect, or lack of alignment, between departments when it comes to CRM. According to the client, ...

Location-agnostic leadership prioritizes building connected teams, cross-functional alignment, customer obsession and performance through intentional design. It includes real-world examples from a ...

During my first foray into marcomm leadership, every project seemed on fire. If the project was due at 3 p.m., the first draft was ready at 2 p.m., giving little time for adjustments. I noticed this ...

The saying ‘no good deed goes unpunished’ often applies to cross-functional work within organizations. There is not enough cross-functional collaboration between security and related IT disciplines, ...

Hospital and health system executives have long emphasized that cross-departmental alignment is critical to organizational success — but it can be challenging, especially when department-level ...