CAUSED THE ENGINE TO FLY OFF. THAT IS STILL UNDER INVESTIGATION. MILWAUKEE IS NOW USING ARTIFICIAL INTELLIGENCE TO TRAIN ITS 911 DISPATCHERS. >> THEY GAVE US A SNEAK PEEK OF THE NEW SYSTEM TODAY.

This week marks National Public Safety Telecommunicators Week, a time to recognize the voices behind 911 calls. In East Texas ...

The 911 Center in Roanoke will be rolling out new emergency medical dispatch protocols, moving to a more data-driven system. “Our current system is much more individualized, experience-based,” 911 ...

A law that will take effect in July is being touted as an easier method for dispatch centers across Kentucky to hire full-time workers by changing how dispatchers are trained.