Chelle Neff is the founder of Urban Betty and has been a leader in creating innovative practices in the salon industry since 2005. With more than 18 years of experience running a thriving ...

In January 2025, I launched CX Foundation to serve the people who shape customer experiences (CX): the operators, strategists, analysts, and decision makers who don’t have time for fluff or generic ...

Owning a business is challenging, but it’s also a powerful opportunity for personal and professional growth. It allows you to provide others with a platform to showcase their skills while addressing ...

Building a successful business involves overcoming numerous challenges and moments of doubts. In this article, I share five valuable lessons I learned on my path to building and scaling my business.

Brainstorming to solve business problems, creativity and intelligence to create new ideas and opportunities, thought process and logic to achieve goals, question mark and light bulb in hands. David ...

You never forget your first time. In my business ventures, that first time was five years ago. It feels like yesterday I nervously sat in front of my computer wondering if any one of the 30 people I ...