Richfield-based Best Buy Co. Inc. on Tuesday announced that its new membership program Totaltech is now available nationwide. The program, which includes unlimited Geek Squad support, costs $199.99 ...

The black-and-white Volkswagen Beetle pulled up in front of a suburban Antioch home, and a man wearing a white shirt, white socks, black tie and black pants got out and rang the doorbell, holding up ...

The geeks in Best Buy’s Geek Squad have long taken on one-time tasks for customers, such as fixing a broken laptop or installing a TV. But as consumers fill their homes with more connected gadgets — ...

The retailer's new Total Tech Support membership program offers Geek Squad assistance for all of your gadgets and appliances -- no matter where or when you bought them. Originally hailing from Troy, ...

Geeks on Site is the ultimate solution to keep remote workers productive, no matter the challenge. With their 24/7 tech support, their certified technicians are available to offer assistance remotely ...

Last week, Best Buy unveiled announced a move to take its Geek Squad tech support services nationwide, as an addition to the company’s “New Blue” growth strategy. The Total Tech Support subscription ...

Small and midsize businesses have most–if not all–of the same IT needs as larger organizations, but they lack the resources and dedicated IT departments to manage them. At the same time, ...

Jessica Harris speaks with Robert Stephens, founder of the tech support company Geek Squad. Stephens started making tech-support house calls while he was a college student at the University of ...

At some point, calling your tech-savvy friends and relatives for help gets old. Or rather, they stop answering the phone, and you’re left on your own to figure out why your Wi-Fi doesn’t work.