In a poll of 50 Fortune 500 companies, Forrester Research found that nearly half expect to use instant messaging services for business in the next two years. "Instant messaging is a way to communicate ...

Real-time stock quotes may soon be available on request through popular Internet chat programs under a deal this week that offers the latest sign of instant messaging's growing maturity. Software ...

It’s ironic that the technologies that are meant to bring us closer together usually end up dividing us. Take instant messaging as an example. Right now on my computer I have four varieties, not ...

These days, we take internet-based chatting for granted. We're spoiled by a massive (and admittedly fragmented) ecosystem of direct messaging (DM) services on our phones and PCs, ranging from WhatsApp ...

If you were born anywhere between 1981 and 1996, you might remember an internet that's vastly different from the one we use today. Along with experiencing a smorgasbord of '80s and '90s nostalgia, ...

Instant messaging (IM) isn't just for chatting up your friends and colleagues any more. Enterprises have started to explore using instant messaging for customer service. With Forrester Research ...

The companies, through their iPlanet software collaboration, are quietly working on instant messaging software for businesses, a market segment where Microsoft and IBM lead. Stephen Shankland worked ...

Instant messaging (IM) conjures up images of bored teenagers using a software-based gossiping tool. Most IM programs are free, and few competing products can talk to one another, making skeptics ...

There are a lot of instant messaging apps available these days, and we’re here to check out some of the best ones. Instant messaging became normal a long time ago, and not that many people use SMS ...