These days, we take internet-based chatting for granted. We're spoiled by a massive (and admittedly fragmented) ecosystem of direct messaging (DM) services on our phones and PCs, ranging from WhatsApp ...

Google will continue expanding beyond its core search engine and push further into Web portal territory when it launches on Wednesday an instant messaging (IM) service with voice communications ...

If you were born anywhere between 1981 and 1996, you might remember an internet that's vastly different from the one we use today. Along with experiencing a smorgasbord of '80s and '90s nostalgia, ...

Instant messaging (IM) -- whether companies view it as a worker productivity booster or a security threat -- is a popular communication application that many workers use, with or without permission, ...

America Online, the world's largest Internet service provider, on Thursday said it had launched services that let users conduct audio conference calls and share online presentations over its popular ...

Baidu.com, the most popular search engine in China, plans to introduce an instant-messaging service, to be called Baidu Hi. Baidu said development work on Baidu Hi has been going on for nearly one ...

Omnipod, which provides hosted instant message (IM) services to companies of all sizes, is preparing several enhancements to its platform, including the additions of a Web-based client, a telephony ...

The government of Rwanda has kept its promise to spearhead local content generation by launching an online instant messaging service known as Intego. Intego is already being used at the Rwanda ...

A recent report from Burton Group, "Instant Messaging: It's Not Just Idle Chatter," has highlighted the necessity of creating policies to govern the use of instant messaging (IM) within a company.