Originally published Jan 31, 2021. Updated with new information. Over the past four decades, OpenGov has worked with dozens of municipal governments across the United States, often focusing on setting ...

We discuss our concerns about tying physician performance to CG-CAHPS scores and suggest an alternative approach to facilitate translation of service excellence into clinical practice. The Affordable ...

For a financial performance measure to be good, it should generally rise when good things happen and decline when bad things happen. And it should motivate high-quality decision-making. This may seem ...

DALLAS—A new digital white paper created by FirstWatch, in partnership with the National EMS Quality Alliance, shows how you can use performance measures to “take the pulse” of your EMS system. “This ...

Opinions expressed by Entrepreneur contributors are their own. A common challenge founders face when they outsource to a software development company is tracking the performance of developers. Since ...

The quality care opportunities model can lead to increased utility and validity of current measurement tools and more accurate assessment of physician performance. Accurately measuring the quality of ...

As remote work plans become more prevalent, employee performance management tools are more critical than ever. When managing a remote team, it’s helpful to collect data like time spent on a project, ...

The committee’s selection of performance measures began with identifying leading performance measure sets 1 and classifying these measures within nationally endorsed frameworks for quality assessment ...

With the fast pace of business operations, many companies rely on transactional software systems to help them automate business processes. These transactional systems have to process data in real time ...

It’s difficult to accurately measure the performance of maintenance workers because there are so many variables. Consider what happens if you reduce performance measurement to merely counting ...

Michael J. Hicks is the director of the Center for Business and Economic Research and an associate professor of economics in ...