Oracle's new Fusion Agentic Applications for CX promise autonomous execution across sales, service and marketing workflows.

Oracle Customer Experience (CX) updated its Oracle Marketing, Oracle Sales and Oracle Service platforms to accelerate users’ sales cycles, address buyer inquiries and issues and build engaging ...

SAN FRANCISCO--(BUSINESS WIRE)--Accenture (NYSE: ACN) and Oracle today unveiled an integrated technology and services platform for Utilities. The Accenture Customer Experience as-a-Service Utilities ...

REDWOOD SHORES, Calif., June 17, 2019 /PRNewswire/ -- To help organizations quickly and easily bring together customer data from across the entire organization, Oracle is collaborating with Accenture ...

Forbes contributors publish independent expert analyses and insights. I write about disruptive companies, technologies and usage models. In large part, much of Oracle's recent success can be ...

Oracle introduced new AI agents within Oracle Fusion Cloud Customer Experience (CX) today that it says will help customer experience and revenue teams move faster and make better decisions. Oracle’s ...

"Customers aren't afraid to walk away after a single bad experience, and that reality means organizations have to empower their sales, marketing, and customer service teams with the data they need to ...

REDWOOD SHORES, Calif., Jan. 10, 2019 /PRNewswire/ -- Things Remembered, the leading North American retailer of personalized merchandise and experiences, has selected Oracle Commerce Cloud to deliver ...

IT buyers like the operational flexibility that the public cloud provides. Capital expenditures go away. OpEx becomes predictable. Resources are available on-demand, with near-endless scalability.