How would you describe your company’s problem-solving culture? I have asked any number of managers that question; as often as not, it’s received with a blank stare. Most managers haven’t thought about ...

Surely you have experienced this scenario: An employee walks into a manager’s office and declares, “We have a problem.” The manager, not at all phased by this statement, replies calmly, “Well, I know ...

It doesn't matter how well you and your manager get along: When bringing up a problem, there's always a faint hint of hesitation. Issues within the organization happen that sometimes require your ...

That is the offer Rick van Pelt, M.D., and his team in Clinical Practice Transformation (CPT) make to units across UAB Hospital. CPT serves as a kind of internal consulting group, part of the ...

Mathematicians excel at handling complexity and uncertainty. Mathematical reasoning strategies aren't just useful for dilemmas involving numbers. We can apply math mindsets to improve our approach to ...