This introductory course is designed to introduce the concepts, tools, and techniques used in managing and measuring quality and productivity in a business environment. Throughout the course, students ...

This graduate-level course focuses on the principles and practices of quality management in modern organizations. You will develop an understanding of the theories, methodologies, and tools used to ...

The MS in Quality, Safety and Risk Management in Healthcare prepares you to lead organizational efforts that improve and monitor quality metrics, improve safety for both patients and staff, and manage ...

Discover how total quality management (TQM) improves product quality, streamlines processes, and enhances customer ...

The Clinical Quality Management Program, commonly referred to as QM, continuously and objectively assesses key aspects of individual and institutional performance with the intent of improving health ...

In this eLearning course, you will study the basics of building a quality foundation in your facility. This includes building a quality management program, designing a quality governance structure, ...

You are doing all the right things to set up a solid quality management program, but it just hasn’t taken off. You do the work to set up checklists and project quality plans that can reduce ...