<P>Something that has long driven customers crazy are the arbitrary "restocking" fees that vendors often charge when you return a defective product for credit. But a reader recently encountered an ...

Tension has been high between Asus and its customers in recent months following a wave of complaints over its RMA (return merchandise authorization) process which has left many unhappy. Now, Gamers ...

Asus has pledged to improve its warranty RMA process after being taken to task for what could only be described as extortion. A series of reports, including an investigation by Gamers Nexus, showed ...

Intel is attempting to mitigate an ongoing issue with faulty Raptor Lake CPUs by replacing affected chips or offering refunds. Though initial reports of Intel's RMA process painted a picture of ...

Gigabyte is coming under scrutiny for what has apparently morphed into a confusing RMA policy, as part of an unsolicited offer to replace certain PSU models that failed under stress testing by ...

Digitec Galaxus AG is the largest Swiss online retailer covering all corners of the tech and electronics sector. Over the weekend, some new data (via @TechEpiphany) relating to failure rates for ...

Intel might have a fix out now for its stability issues on 13th and 14th-gen Intel CPU models, but that doesn't mean the company is out of the woods yet. A post on Reddit is pointing at customer ...