In 2012, Craig Goodliffe needed an assistant to help him run his real estate and consulting businesses in Ogden, Utah. He posted a local ad for the job, but got a reply from a woman, Daphne, in the ...

Tesla is the only company that says it allows remote operators to control the vehicle, while Waymo is the only one that uses remote agents based overseas. Tesla is the only company that says it allows ...

Home Assistant made my 3D printer setup smarter, more responsive, and far less stressful to manage remotely.

You are visiting an office in Texas and need immediate help with a computer application. Because of the problem’s complexity, you figure a phone call won’t resolve the issue. You need a live visit ...

Innovation and power generation have always gone hand in hand. For almost 140 years, the industry has evolved through a steady stream of emerging technologies, shifting policies, infrastructure ...

A highlight this year is the new remote control, which Google said was “our most requested feature.” It’s slightly longer than my palm with a curved shape that makes it comfortable to hold. There’s a ...

Last night I had the opportunity to use Remote Assistance for the first time. All I can say is it is a fabulous piece of software. My parents (who happen to live several states away) decided to call ...