$127 Billion Tariff Refund Process Launches: How To Claim Yours

A U.S. portal opens Monday for businesses to claim refunds on $127 billion in tariffs the Supreme Court struck down in February.
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Ulta’s return policy: What to know before you go

Bought a foundation shade that didn’t match or a skincare product your skin didn’t love? Ulta’s return policy is surprisingly flexible — even if you’ve used the product. Knowing the rules helps you ...
ConsumerAffairs

Costco’s return policy explained: What you can and can’t return, plus the unwritten rules

Costco allows returns on most items with no official deadline, but the company does track return history and can flag shoppers for excessive returns. Costco’s generous policy does not apply to most ...
WCVB Channel 5 Boston

Where's my IRS refund? Paper returns taking months to process

MARIA: -- BEN: I’VE RECEIVED A LOT OF EMAILS ABOUT THIS IN JUST THE PAST FEW WEEKS, SINCE IT’S 3 MONTHS AFTER TAX DAY AND PEOPLE’S PATIENCE IS WEARING THIN. AND SO I DID A LITTLE DIGGING, AND FOUND ...
Women's Wear Daily

Most Shoppers Think Twice About Your Return Policy Before Deciding to Buy

How well brands manage returns can make or break the customer experience. Smart returns platform Returnly released its first consumer behavior study on Wednesday, focusing on shoppers’ behaviors at ...
Computer Weekly

Where tech can smooth out the retail returns process

Fashion retailer H&M started to charge customers for online product returns in September 2023. Citing a rise in delivery and processing costs, as well as growing consumer use of free returns, H&M ...
Supply Chain

Hyper-Automating the Retail Returns Process

The problem of omnichannel retail returns is one that must be addressed. Returns currently account for about 16.5% of overall retail sales, and the amount of merchandise returned as a percentage of ...