The customer relationship management software company Salesforce (NYSE:CRM) not only offers its artificial intelligence agents to customers, it also practices what it preaches. "AI is doing 30% to 50% ...

In an interview with Bloomberg’s “The Circuit with Emily Chang” on Thursday, Benioff said that AI is doing “30% to 50%” of the work at Salesforce.

For "CXO AI Playbook," Business Insider takes a look at mini case studies about AI adoption across industries, company sizes, and technology DNA. We've asked each of the featured companies to tell us ...

Agentforce Operations brings automation to the invisible work behind inventory, onboarding, and compliance-heavy processes.

Salesforce launched Agentforce, an AI-driven tool enabling autonomous task execution across business functions. Integrated into Salesforce's platform, Agentforce enhances productivity with ...

Salesforce has expanded its AI tools with Agentforce, a platform to help users automate tasks. Agentforce uses generative-AI models that build on Salesforce's existing products. This article is part ...