A new troubleshooting guide targets a Windows 11 problem where scanners stop working while printers remain operational. The steps include updating or reinstalling drivers, restarting key Windows ...
If scanner is not working but printer is working, follow these instructions i.e. update driver, restart Windows service, etc.
If Intel Driver and Support Assistant says Scan Failure, you should first check and make sure that you are running the latest version of Windows. If not, update your ...