The policy confused patients and physicians, with patients not knowing whether their message would require more than 5 minutes of a clinician's time and physicians unsure about how to handle billing ...

Everyone texts. According to a September 2013 Pew Research report, 81 percent of cell phone owners, or about 74 percent of all Americans, regularly send and receive text messages. What is an easy and ...

In May 2016 The Joint Commission (TJC) ended its ban on text messaging for healthcare providers, stating that practitioners may text orders via a secure text messaging platform. Fast-forward to ...

Hospitalists who feel like they are drowning in the volume of messages sent and received over electronic secure messaging systems apparently are not exaggerating. While the systems are viewed as a ...

Investigators have identified a number of potential considerations resulting from billing patients for consults via secure messaging. Billing patients for physician services provided via patient ...

Germany’s healthcare system has begun a programme that aims to improve communication and decision-making by replacing faxes, phone calls and voicemails with encrypted messaging services. The project, ...