At last week’s Knowledge 16 conference, the big news from service management vendor ServiceNow (NYSE:NOW) was its push into customer service management (CSM). Venturing beyond its information ...

New solution strengthens Apex Systems' ServiceNow-aligned delivery model with integrated contact center capabilities. ROCKVILLE, Md., March 3, 2026 /PRNewswire/ -- 3CLogic, the leading AI-powered ...

ServiceNow Inc. today introduced a new customer relationship management platform and two tools that will make it easier for customers to use artificial intelligence agents. The software maker detailed ...

In the battle of the AI agents, competition is heating up for Salesforce . ServiceNow's new artificial intelligence-powered platform for customer relationship management is going after Club name ...

Here's a look at how the cloud leaders stack up, the hybrid market, and the SaaS players that run your company as well as their latest strategic moves. Read now ServiceNow launched a new version of ...

ServiceNow to integrate Boomi’s industry-leading API Management capabilities with Automation Engine for complete visibility across a user’s API landscape and enhanced governance SANTA CLARA, Calif. & ...

Chia Wee Luen, the newly minted managing director of ServiceNow in Asia, wakes up each morning to a smartphone filled with tasks that require his attention. But he doesn’t need to fire up multiple ...

At its Knowledge 2025 event last week, ServiceNow unveiled a new AI-powered CRM platform and an increased focus on the CRM market that challenges traditional approaches and established leaders.