Convenience store chains have significant training challenges. Dispersed locations and high turnover make training difficult to deliver and track. At the same time, the imperative for great customer ...

LISLE, Ill. -- Royal Buying Group launched a new category of training through its C-Store Training Services (CSTS) division. The new training is offered through a library of computer-based courses ...

Walmart has started using Spark City, a simulation-style training game in the form of a mobile app, to assist in training its store associates and prepare them for a variety of potential in-store ...

Analysts often discuss the knowledge gap between well-researched consumers and sales associates in the store. It’s problematic because it can sour the consumer’s experience with a brand. But David ...

The battered industry’s next generation of leaders needs a complex set of skills, yet scaled-down store training programs aren’t meeting demand. By Jordyn Holman One of the hardest-to-find items in ...