Major retailers are adjusting self-checkout systems amid rising theft concerns, shifting customer behavior, and new technology experiments.

A checkout lane has become a data collection point and that transition is falling variously with the shoppers who previously perceived self-checkout as a mere convenience. The recent transformation of ...

Self-checkout takes work once done by retail employees and makes consumers do it. That's something many retail chains try to sell as a positive, rather than a spending cut. "Self-checkout technology ...

Pastor Jamal Bryant Ends 'Target Fast' After $2B Pledge Nears Completion Inside the faith-led boycott that pushed Target toward its $2B pledge to Black businesses — and why organizers say the fight ...