A 90-year-old lost $20,000 to a tech support scam. Learn how criminals trick older adults, the warning signs, and how to stay safe online. Phyllis Weisberg, 90, never thought she’d fall for a scam.

Ever received an unexpected alert by text or email claiming there is a problem with your computer that the sender needs your help to fix? That could very well have been a tech support scam. The ...

A local man thought there was a problem with his computer, then when he tried tech support, he ended up falling for an elaborate scheme that cost him big time. Tech support scams have sadly become so ...

Tech support scams cost victims billions each year and often target the most vulnerable users. Scammers use fear and urgency to trick people into giving access to their devices or financial ...

Cameron Nakashima joins producer/host Coralie Chun Matayoshi to discuss what are technical support scams, why older adults are often targeted, what to do immediately in response to a scary pop up, ...

Sally Arzella Moser at her home on July 2, 2018, in Hayward, Calif. Moser was victimized in a tech-support scam. (Aric Crabb/Bay Area News Group/TNS) Sally Arzella Moser at her home on July 2, 2018, ...

This past week, many agencies celebrated "Safer Internet Day" by sharing tips to help us all be mindful of the importance of staying alert to potential safety and fraud issues online. One area that ...

Tech-support scams cost consumers hundreds of millions of dollars annually. Seniors are particular targets of the crooks, sometimes losing their life savings. The scam often starts with a call, email, ...

Microsoft has worked with law enforcement in India and Japan to take down a scam network that has been targeting the elderly in Japan. Pop-up scams pretending to be Microsoft Working with India’s ...