It’s been a few months since I last devoted a Hassle-Free to reader questions, and I apologize for being remiss. So this week I help Deborah out with a mysterious DVD drive problem and tell Jim how to ...

Some Mac users report that their Mac or MacBook cannot read the inserted disk with the error code: “The disk you attached was not readable by this computer.” This ...

An external hard drive that cannot be recognized can cause serious problems for business users, whether you are relying on the drive to make backups or transferring files from one machine to another.

Optical drives let your computer read and interact with discs like CDs, DVDs, and Blu-rays. While nearly every computer had them a few years ago, they're rare to see on new computers now. If you need ...