As Microsoft launched its Lync unified communications product last week, CIO.com’s Shane O’Neill investigated how one company is using it to improve customer communications. During a discussion panel ...

Cloud-based Lync won’t be immediately available, but could eventually be a viable alternative to in-house software. Microsoft’s overhauled unified communications platform — Lync — will soon hit the ...

The expansion and evolution of unified communications calls for necessary competition within the industry, of course, but it also calls for collaboration. Global AV and UC solutions provider Whitlock ...

Using Lync over the WiFi network shouldn't be overly challenging for most organizations--as long as the right steps are taken. Of all the unified communications (UC) platforms on the market, Microsoft ...

Federation, SIP connections, and ROI have proven to be among the top concerns. In mid-September I had the opportunity to keynote the Enterprise Connect "Microsoft Lync: Progress in the Enterprise" ...

Combining inexpensive Wi-Fi gear from Aruba Networks with a discounted Microsoft Lync Server 2010 for voice, video and workplace collaboration has helped the Yes Prep Public Schools in Houston save ...

During a discussion panel at the launch event for Microsoft Lync last week, Estee Lauder IT exec Earl Newsome rattled off a line that could have been scripted by Microsoft (It wasn’t, I checked). He ...