On resiliency, contact center, video, deployment challenges, and more. On July 27, we ran an Enterprise Connect webinar on the topic, "Microsoft Lync: Ready for Prime-Time for Large Enterprise ...

Microsoft Lync, which is available in a trial download to anyone and will be available to business customers on Dec. 1 in 38 languages and 150 countries, weaves together enterprise VoIP, instant ...

During a discussion panel at the launch event for Microsoft Lync last week, Estee Lauder IT exec Earl Newsome rattled off a line that could have been scripted by Microsoft (It wasn’t, I checked). He ...

Lync, the next generation of Microsoft’s Office Communications Server software, was unveiled yesterday in New York City, complete with a surprise appearance from Bill Gates via Lync’s video conference ...

Microsoft Lync deserves consideration as a platform for enterprise-grade contact centers. Microsoft Lync includes a response group service that queues incoming voice calls and routes them to groups of ...

Combining inexpensive Wi-Fi gear from Aruba Networks with a discounted Microsoft Lync Server 2010 for voice, video and workplace collaboration has helped the Yes Prep Public Schools in Houston save ...