L eadership trust is the new metric to watch when it comes to broader organizational health, reveals a new report from Aura Intelligence. Sentiment toward senior leadership emerged as the most ...

The world and its workforce are in a period of dramatic transformation. AI is fundamentally changing how we do our jobs. Traditional offices have evolved into hybrid workplaces. Political and economic ...

Adopting a technology-first mindset is only step one in the overall direction, writes Raju Karki of Karki Consulting Group. Workforce optimization in the modern workplace is complex, to say the least.

SuccessKPI, a leading cloud-native performance platform for agentic and human CX, today announced it has been recognized as a featured vendor in the new “Workforce Management in the Age of AI: 2026 CX ...

Paul Toomey is the President of Geographic Solutions. He's an expert in labor market data, workforce development and unemployment insurance. Every year, we see countless new trends that shift the way ...

As healthcare organizations adapt to the changing landscape, it’s becoming increasingly clear that technology is a key driver of success. In recent years, we have witnessed the transformative impact ...

Workforce optimization (WFO) means using data to improve agent performance, reduce costs, and deliver better customer experiences. Contact center workforce optimization has two pillars: workforce ...

Cross Country Healthcare, Inc. (Nasdaq: CCRN), a technology-driven healthcare workforce solutions company, today announced an exclusive 36-month partnership to bring the Optimé workforce strategy and ...

Dayforce, Inc. announced that Hubexo, a global construction data and technology company, has chosen Dayforce to unify its HR systems and enhance its people operations. As part of its digital ...

Healthcare staffing is undergoing rapid change as organizations pursue mergers, state-funded training, and strategic partnerships to tackle labor shortages and cost pressures. SnapCare and connectRN ...