Henry Hoenig has three decades of journalism experience as a news and economics editor in the U.S. and Asia, handling coverage of global commodity markets and Asian equity markets. He previously ...

Data mining has become indispensable for dividing heterogeneous customer bases into coherent groups and for nurturing long-term relationships through targeted engagement. Unsupervised learning methods ...

Every customer your business interacts with has unique needs, tastes, budgets, and more. So, it doesn’t make sense to treat all your customers alike. A marketing campaign that tries to speak to your ...

Customer tracking helps business owners better understand their customers, including where they live, shopping habits, pain points and so much more. Implementing customer relationship management (CRM) ...