The 90-day window after enrollment is where loyalty is either built or lost, and the gap between joined a program and became a regular remains the most consequentialNEWTON, Mass., April 06, 2026 ...

A new Alchemer quick-service restaurant (QSR) report reveals customers join loyalty programs for deals not early access or ...

Personalization wins loyalty. Loyalty programs thrive on real-time data and AI-driven insights, which help create tailored rewards that drive deeper customer connections. AI powers smarter rewards. AI ...

Segment leaders like Starbucks are instead using AI-targeted messaging, aspirational experiences and gamification to nudge ...

Composable loyalty and promotions platform enables enterprises to deploy real-time personalization and AI decisioning without costly “rip-and-replace” infrastructure Exchange Solutions, the loyalty ...

Customer loyalty programs remained a hot topic of interest at the 2009 National Retail Federation’s Big Show in NYC earlier this week, and several new innovations debuted with the goal of simplifying ...

The grocer’s refreshed rewards program and first native app are part of an effort to extend its in-store guest hospitality to ...

Loyalty marketing experts continue to debate how to fix loyalty programs they quietly acknowledge are underperforming. If a brand cannot prove its loyalty program has a meaningful, profitable impact, ...

Delta Air Lines' SkyMiles has been ranked the world's most valuable airline loyalty program, with an estimated valuation of more than USD ...

A growing number of brands are using AI to improve customer experience with loyalty programs and streamlined operations. These brands are using the technology to offer more personalized experiences ...

Thanks to Mastercard’s SessionM platform, OCTO will offer valuable incentives to more responsible drivers while increasing customer engagement and loyalty to insurance companies. MILAN--(BUSINESS WIRE ...