We’ve all been there, fumbling to order with a QR code at a restaurant. The nonstop scrolling, the impersonal lack of service, no menu descriptions — and once you finally punch in your credit card ...

Up until COVID-19, the QR code, that square offspring of the Universal Product Code, was a mostly marginal technology as far as the consumer marketplace was concerned. During the pandemic, however, ...

Perhaps no symbol is as emblematic of dining out in the modern era as the QR code. It graces our tables at restaurants, beckoning us to pull out our phones and scan. QR is short for "quick response," ...

It’s no secret that younger diners find using a digitized QR code menu a positive experience. But why are there still popular opinions against an efficient and well-meaning QR code menu? Most of this ...

Of all the pandemic-inspired business adoptions, perhaps none is as reviled as the QR-code menus. And yet, it persists. Early in the pandemic, restaurants ditched physical menus and instead revived a ...

Restaurants have replaced physical menus with QR codes, a change that many in the industry believe is likely permanent. QR code downloads have soared 750% over the last 18 months, according to Bitly.

Amanda Kludt is the former editor-in-chief of Eater. This post originally appeared on October 24, 2020 in Amanda Kludt’s newsletter “From the Editor,” a roundup of the most vital news and stories in ...

Kristen Hawley writes about the restaurant business from San Francisco. She's the founder of Expedite, a weekly restaurant technology newsletter highlighting news and big ideas about the future of the ...