Salesforce.com Inc. is drawing particular attention to the analytics customization capabilities it plans to offer in the next version of its hosted CRM (customer relationship management) software, ...

Salesforce.com has played a huge role in making customer relationship management accessible to the masses, and now it's trying to do the same with predictive analytics technology. Salesforce.com Wave, ...

Salesforce.com revealed three new capabilities Wednesday that will extend Wave, the CRM giant's recently released cloud analytics platform, to mobile devices. The upcoming Wave release, set to go live ...

Why it matters: Dashboards centralize live Salesforce data, giving teams a shared view of performance and helping leaders make faster, better decisions. Best practice tips: Use metrics alongside ...

Salesforce.com’s next product update will feature scores of new capabilities for its core CRM (customer relationship management) application as well as the Chatter messaging and collaboration service.

Data Cloud Vector Database will unify all business data, including unstructured data like PDFs, emails, and transcripts, with CRM data to enable grounding of AI prompts and Einstein Copilot, ...

Salesforce and Google Cloud have launched integrated AI workflow tools aimed at streamlining operations, boosting productivity, and enhancing decision-making for businesses of all sizes. The move ...

Technological innovations are reshaping financial forecasting and decision-making. The fusion of Salesforce's data management with artificial intelligence (AI) is driving this transformation, offering ...

IT giant Salesforce today is introducing new capabilities for its popular Salesforce Health Cloud, including Provider Relationship Management and Einstein Analytics for Healthcare. The aim of these ...

Salesforce has announced new Wave analytics apps specifically for B2B marketing and financial services cloud. The apps can be personalised for each professional within a business with the newly ...

Just a week after spending $2.5 billion on ExactTarget, Salesforce has acquired business intelligence and analytics startup EdgeSpring. The details of the deal were not disclosed. “Business ...