When Apple opened its first store in 2001, the company’s attention to design and customer satisfaction permeated the whole experience. The interior was adorned in slick wood and wrapped in glass to ...

According to Stefanie Wurst, Director of BMW Group Netherlands, sustainability and financial health are increasingly converging. The brand sees Europe’s ambitious Green Deal as an opportunity to take ...

Some of the tools you use in building applications also apply as you build out your services. The Single Responsibility Principle (SRP), for example, makes as much sense at the service level as it ...

This content is produced by a member of The Drum Network, a paid-for membership club for CEOs and their agencies who want to share their expertise and grow their business. Service Design is the ...

This piece is part of a series explaining each category in Fast Company’s Innovation By Design Awards. We live in a world full of design choices that few of us ever really appreciate. Consider the ...

Online interior design services and landscape design services — which connect you remotely with designers and give you detailed plans or referrals to local contractors to complete the job — offer a ...

A simple, yet effective method to show how a service supports its users through a specific task. Contributors UX Researcher Being a part of an in-house service design team in the BBC comes with a lot ...

The Master in Service Design at Domus Academy focuses on how services are used and how they can meet changing needs in both public and private sectors. Service Design applies an integrated and ...