This article is more than 7 years old. Two of the most influential tech innovations that rocketed into our daily lives in the last several years are virtual digital assistants and online chatbots.

The future of customer service is less about the people than it is the sound of a person or the virtual image of an individual. Humans are just so inefficient. But they can be improved, too, through ...

But let’s face it: These virtual assistants have become boring, banal commodities. Sorry, Siri: Your jokes are stale and your evolution slow. More than anything ...

Ilya Gelfenbeyn is the co-founder and CEO of Speaktoit, which develops natural language virtual assistants for Android, iOS and Windows Phone. When Siri launched on the iPhone 4S in October 2011, tech ...

For as "smart" as our phones are supposed to be, they're not very good at getting things done on our behalf. But that's about to change, according to Qualcomm. During its annual Snapdragon Summit, the ...

Augmented and virtual reality are new frontiers for Apple's larger customer base, and the company is researching development of a computer-generated assistant to help users navigate the new space, and ...

Opinions expressed by Entrepreneur contributors are their own. Once an entrepreneur has successfully navigated the first few months of his or her startup phase, the focus typically shifts to a larger ...

VAs charge $12-$50/hr, varying by task complexity; clerical duties are less costly than specialized ones. Virtual assistants work independently, requiring self-provided tools, tax handling, and set ...

When Wicked Wordcraft president Angela Allen-Parker started her online business in 1999, she admits her parents feared she’d made a horrible mistake. Allen-Parker is a virtual assistant, and her ...