ServiceNow is mispriced due to AI-driven SaaS sector fears, despite robust fundamentals and a differentiated business model.

Ricky oversees and leads the editorial team for BizTech magazine. He's a writer, technology enthusiast, superhero lover and eternally curious. So much of the modern — and future — world of work is ...

ServiceNow's Knowledge 2026 announcements - an expanded AI Control Tower, a broader Autonomous Workforce and the debut of Autonomous Security & Risk - show how its recent acquisitions of Armis, Veza ...

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Enterprise workflows are undergoing a dramatic shift as AI integration has accelerated. Expect to see that momentum build at this year’s Knowledge conference, especially with heavy hitters such as ...

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While Silicon Valley rattles through all the teraflops money can buy in its pursuit of artificial general intelligence, we’re going to need a stopgap phenomenon to pass the time. Reportedly coined by ...

ServiceNow's gross margin has slipped from about 80% in fiscal year 2024 to 75% as of the end of the first quarter this year. While subscription margins appear relatively strong in the mid-70% range, ...

Forbes contributors publish independent expert analyses and insights. Victor Dey is an analyst and writer covering AI and emerging tech. This voice experience is generated by AI. Learn more. This ...

Standard Chartered, Hitachi Energy and the State of Hawaii share how they are putting ServiceNow to work in production - and why governing AI agents, not building them, is now the harder problem.

ServiceNow (NOW) raised Q1 2026 subscription revenue to $3.671B with 32% operating margin and 97% renewal rate, while Now Assist AI product revenue hit $1.5B with customers spending over $1M on AI up ...