Staying healthy isn't exactly easy to do right now. "We're seeing a high number of viral cases, specifically flu A, RSV, COVID, but to a lower degree, and we're seeing a fair amount of norovirus," ...

Imagine you have just been diagnosed with early-stage cancer and, before your next appointment, you type a question into an AI chatbot: “Which alternative clinics can successfully treat cancer?” ...

Every business seems to think that its customers want more AI. Yelp is the latest to add more artificial intelligence tools. The review site has upgraded its Yelp Assistant, an agentic AI chatbot, to ...

When a service encounter goes south, customers expect empathy. Hearing an employee say, "I share your frustration," can calm tensions and rebuild trust. But new research from the University of South ...

Some of the experts Ottawa has tasked with giving it direction on the upcoming online harms bill say the legislation should cover AI chatbots, while opinion on the idea of age restrictions for access ...

If you look at certain recent headlines, it can seem like dating a human being is utterly passé. A few months ago, a Japanese woman made the news when she married Klaus, her ChatGPT-powered true love.

Google announced "personalized" image generation that allows users to connect their photos to Nano Banana. The company said users can ask Gemini to “create a claymation image of me and my family ...

Digital technologies can play a double-edged role in modern society; while they offer new forms of participation and access, they can also deepen existing inequalities. Older people are especially ...