PIP assessments are one of the most emotionally charged parts of the benefits system, and understandably so. Many claimants leave assessments feeling unheard, misunderstood, or frustrated. Those feelings are valid, and nobody should be dismissed for sharing their experience. But I also wanted to create this post to show the other side of the role that people don’t often see. PIP assessors are qualified healthcare professionals who go through extensive training, examinations, supervision, audits,

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